Regarding validity of incoming/outgoing calss

Name of Complainant Arjun Singh
Date of ComplaintDecember 21, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Arjun Singh:

I have an airtel prepaid mobile no. is 8269012432.

Today I have received a msg by company for validity of outgoing calls services be expired ,if I have not recharge with of rs. 23 than this amount will be deduct from my account balance(screen shot be enclosed), than I call to Airtel customer service centre. He taught  me that company changed his policy . I shoked I ask to him what’s is the TRAI rule and regulation .he did not give me  a satisfactory answer about TRAI and say this company policy. If i did not recharged for this service , my outgoing / incoming service be stopped. This is ridiculous .

Image Uploaded by Arjun Singh:

Regarding validity of incoming/outgoing calss

Leave a Reply

Your email address will not be published. Required fields are marked *