| Name of Complainant | |
| Date of Complaint | June 20, 2020 |
| Name(s) of companies complained against | Tata Sky |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
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The following mail is given to Tata Sky and its solution is yet to be done.
Dear sir
I would like to inform you that my tatasky customer i d. 1056114406 was recharged on 16th June 2019 for a year + 1 month and accordingly its next recharge should be in the month of July 16th 20 onwards where as the screen reminder is conveying to recharge by 18th / 22nd June 20. I have informed the matter to your online personnel through the chat window on 18th -June 20 and was assured to resolve the issue. Further in this regard I was suggested to make a recharge of Rs 50/ to view the service without interruption and the amount will be reversed to my account as the matter is resolved so I have done the same but the update on my account is yet to be done. Your customer care number is not responding so I have to write the mail to bring the matter to your notice. I hope that the issue will be resolved soon.
Yours faithfully
Prakash kumar.
Contact no-
9939877765. (3-9 pm.)
Hi, that’s not how it should have been. We are looking into the matter. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!