Name of Complainant	Sanjeev Kumar
Date of Complaint	March 12, 2023
Name(s) of companies complained against	Flipkart
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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I have ordered Samsung Galaxy S21FE 5G on 18 Jan 2023 and get it by 27 Jan 2023. Device had overheating issue due to which I have raised replacement request. After making a lot of efforts and interventions and approval of technician I got the replacement after 1 month on 27 Feb 2023. I have started using replacement item but it has the same issue of overheating and now I have only choice is to refund the product. I has raised the refund request of product but till today 12 Mar 2023 Flipkart is avoiding my request and me. Again I am putting my extra effort so that they can listen my words but they didn’t. Here I am attaching the screenshots and can submit audio call recordings too.

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