regarding Replacement of Faulty product(Mobile)

Name of Complainant Vivekanand Metkewar
Date of ComplaintOctober 13, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
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Text of Complaint by Vivekanand Metkewar:

I have purchased the Infinix Note 12 (Jewel Blue, 128 GB) (6 GB RAM) mobile phone from Flipkart. The product was delivered on 6th oct 2022 and I raised the replacement request on the next day of delivery i.e. 7th oct with the problem description “ Sim Card doesn’t detect “ from that day onward I have continuously taken follow-up by calling customer care. Every time they gave me new assurance i.e. we will resolve your concern within 24 hours please allow us ” Such kind of activity carried out since 7th oct-2022. The issue is not resolved yet.
Its my kind request to Hon’ble court please do the needful for the same

Order Id: OD226173793878033000
Replacement ID: 12302620061348991343

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regarding Replacement of Faulty product(Mobile)

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