Regarding refund pending from airtel

Name of Complainant Sakshi Jain
Date of ComplaintAugust 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sakshi Jain:

Hi ,

I applied for my airtel broadband connection in march of this year in Pune. But during the request made the amount got deducted from my account twice. After that the service provider told that the amount will be refunded within 10 days , but till this date I haven’t received the amount. Its been pending from a long time earlier they were making excuse of lockdown but what now .
I tried calling the customer care but no response is coming from there also service provider is providing no help to me. Please take proper action otherwise we will take this matter to consumer court.
Transaction ID = 316589257
Amount to be refunded = Rs 2122
Service Engineer name = Hemant Singh (Pune, Maharashtra)
Mobile No. = 9039309269, 97609 39180
Name = Sakshi Jain

Image Uploaded by Sakshi Jain:

Regarding refund pending from airtel

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