Regarding refund pending from 2 months

Name of Complainant Gurmukh singh
Date of ComplaintNovember 20, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Gurmukh singh:

I booked flight from travolook
from amritsar to mumbai for 2 passengers on 27 sep 22 but due to some reason flight was cancelled by airline. After that i was told by travolook customer care to wait for 7 days refund will completed. Then after 7 days i was told to wait more 5 days. I also mail them and call them 20-30 times but no response till now. Every time they said refund initiated plz wait for 3-4 days. Total 19300 ₹ approx. Refrence no. Is 985538976 and paseneger names are manjit singh and jaswinder kaur. Kindly do the needfull as soon as possible it’s already 60 days approx.

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