Regarding refund of price difference amount

Name of Complainant Ramashish Gupta
Date of ComplaintMay 30, 2025
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Ramashish Gupta:

On 1st of may 2025, I have ordered Redmi fire TV from amazon having ordered id 408-4068134-3318709 at amount Rs 9949.10, however due to some technical issue from amazon cancel my product and ask me reorder the product and difference amount will be paid by amazon once returned period over.

Proof of chat for payment of difference amount paid by amazon customer care executive attached.

So, I reordered same product ordered id 408-8708515-4725952 at new price Rs 9948.10, but amazon denied to pay the difference amount.

Please assist.

Image Uploaded by Ramashish Gupta:

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