regarding refund amount of Rs.33990/- paid to Vplak India Private limited on date 04-11-2022 (order Id 1748052102)

Name of Complainant Dr Kishor Waghmare
Date of ComplaintNovember 22, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Dr Kishor Waghmare:

I have given online order to Vplak India private limited for Yamaha stereo amplifier costing rupees 33990/- paid on the date of order 04-11-2022. After waiting for few days I called customer care of Vplal ltd , they told me that the said item is stuck in the custom office and will be availiable soon. I waited for another 5 days and called them again they told the manager will call you soon ,but it never happened even after waiting for days . Whenever I called customer care they find excuses for avoiding me , Finally i send them an email notice asking for immediate refund of 33990/-rupess and for that they didn’t reply till today. The main issue is that the model Yamaha stereo amplifier rs- 202 is recently out of stock from Indian and i am afraid that the Yamaha company has stopped production of the model . I think it is merely waste of time waiting for months for the said product and therfore I suggest vplak ltd to issue refund of 33990/- immediately .

Image Uploaded by Dr Kishor Waghmare:

regarding refund amount of Rs.33990/- paid to Vplak India Private limited on date 04-11-2022 (order Id 1748052102)

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