Regarding refund amount for failed transaction

Name of Complainant PARAS NAT
Date of ComplaintDecember 13, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by PARAS NAT:

I Had a transaction of rupees 1100/- with phonepe application dated 08/10/2020 . transaction is failed but payment deducted from my bank account and i have called so many times on customer care but didn’t get satisfactory response.its allready 2 month gone i have registered my complain but my payment is not refunded . kindly look into this matter and solve this problem as soon as possible .

screenshot of both (transaction failed & payment deducted) is attached .

Image Uploaded by PARAS NAT:

Regarding refund amount for failed transaction

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