| Name of Complainant | |
| Date of Complaint | October 14, 2023 |
| Name(s) of companies complained against | |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I made bus booking on 04/10/2023 from baskhari to noida. In the evening iwhen i call the bua driver where the bus reached they told me that bus was cancelled due to some problems and u will get ur refund within 2-3 days …its has been more than 10 days … but they didn’t respond till date when I called Phonepay customer care number they said lakshaya bus operator have declined the refund . But it was completely lakshaya bus driver fault even operator switch off his phone and I didn’t got any message regarding bus
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