Name of Complainant
Date of Complaint	August 9, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Entertainment
Permanent link of complaint	Right click to copy link
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I have subscribed for some HD channels, but it’s not appeared.

I could see other channels.

My setup box is under warranty, customer care not able to resolve the issue.

They are telling service engineer will come and solve the problem, but I need to pay the visiting charges.

Is this supposed to be paid by customer, I think it’s basic service which Airtel supposed to fix ASAP without any changes.

I am already paying for HD channels, which I am not able to watch.

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