Regarding order 406-7341431-5205116

Name of Complainant Akash Chaudhary
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link
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Text of Complaint by Akash Chaudhary:

http://Regarding order 406-7341431-5205116 on amazon india. I received a damaged product on 15th July. Immediately made a video as i always do. Contacted amazon for help via call and in chat. They asked me for pics and i sent them the same. I asked them for video they said video is not required. Next day i decided to provide them video and ask them on twitter (my biggest mistake). The social media team thereafter took over the investigation on 16th and asked me to wait for 1-2 days. Today 21st is over and I’m yet to receive any final report regarding the damaged product. Whenever i contact them they reply with the same bot mails or copy pasted mails asking me to wait further. Even after requesting and begging for speedy response they say they haven’t got response from the investigation team nd thus can’t help. I’m at my limit sir, I’m dejected, frustrated and deeply worried abt my money. I paid money for a complete product not for a damaged product. I HEREBY REQUEST YOU WITH FOLDED HANDS TO KINDLY LOOK INTO MY ISS ASAP SIR ????. I’M REALLY AT MY LIMIT ?. MANISHANKAR is the name of the person who is looking into my matter from social media team. And I have been getting copy pasted mails which r fooling me from POOJA,JYOTHI, KARTIK,TREVOR ,SRIRAM ETC. They don’t want to listen to me .

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