Regarding non working of recliner seat

Name of Complainant Arpit Kulshrestha
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Arpit Kulshrestha:

I booked a movie ticket of gold cinema agra in Sanjay place cosmos mall,dated 17-dec-2021 time:9.45 pm seat no. D5,D6 .
The recliner was not working on starting so staff fixed it initially and when movie started it stopped working and I had to watch the whole movie in an uncomfortable position,in interval staff again tried to fix it but failed,I want refund of the ticket as I booked it for recliner but in the whole movie it didn’t work.

Image Uploaded by Arpit Kulshrestha:

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