Regarding money refund against unsuccessfull recharge.

Name of Complainant	Vikash kumar
Date of Complaint	April 1, 2020
Name(s) of companies complained against	Jio
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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Text of Complaint by Vikash kumar:

I have done a recharge of 555 through paytm UPI on 29 March 2020. My money has deducted and paid to jio@citibank. But i didnot get any confirmation messages. I contact to costumer care executive and they told me that my recharge was unsuccessfull. I have not get my money refund in my account. I am attaching detail of the transaction.

Image Uploaded by Vikash kumar:

Consumer Complaints Court