Regarding mental agony in the midnight by TSRTC

Name of Complainant G someswararao
Date of ComplaintApril 7, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by G someswararao:

Hello,
It’s a pathetic service from TSRTC to me.
I have reservation in service no 8670,
And my boarding time is 22:15 from annavaram.
I came to bus stand at 22:00 pm and enquired the whereabouts of the bus.The driver said, will be in 30mins at annavaram bus stand.
I have waited upto 23:20pm to make another call to this service numbered bus driver, there the driver intimated me regarding the bus accident and informed me about alternate bus.
So, i have waited a long time in the annavaram bus station for almost 3hours.
At around 1:20 AM the alternate bus arrived at annavaram and departed immediately.
I didnt boarded the bus, because the bus drivers carelessly said in telugu “” bus yekithe yekku lekapothe manney ,bus kali ledu in a loud and unacceptable behavior””.
It’s such an unacceptable behavior of the drivers as i am waiting for almost 3hours.

Please take strict actions on the drivers for their unlawful behavior towards a passenger.

I am also requesting compensation for my mental agony during midnight.

My bus ticket
TKT NO 73988752,
NAME:G SOMESWARARAO,
ANNAVARAM-VM BANZARA ,
Boarding at:ANNAVARAM BS ,
Dropping at: VM BANZARA BS,SRVC NO:8670(VSP-KHAMMAM) Seats:13(M),FARE:470,
DOJ:06-Apr-23 10:15 PM,Arrival Time:07-Apr-23 04:35 AM,Up Distance:239(KM),UID:9066,Ph:040-69440000 / 23450033

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Regarding mental agony in the midnight by TSRTC

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