| Name of Complainant | |
| Date of Complaint | July 18, 2021 |
| Name(s) of companies complained against | RETAIL DOMESTIC PT MUMBAI IN |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Image Uploaded by Harsh poddar:I made a booking through agoda website which was of Rs 3359.49 on 13july2021 i made the payment through the paytm payment bank gateway further i received a message regarding the amount being dedeucted from my acc and the merchant name was ‘Retail Domestic PT Mumbai’
when i checked my booking i saw there was no booking in my name and further on calling agoda team 5 times they say we didn’t get the money and we are not responsible for it forwhich it was agoda app only which directed me to the payment gateway page
your query solved ?? i have same problem
I got the same issue. I was doing payment on agoda app but it goes to retaildomesticPTmumbMHIN
Can uh please help me with how you got it refund back.
I had the same problem today too . i complained on this platform , contacted agoda and also filed a dispute against this payment with my bank . Absolutely horrible.
Same case happened with me today. What was your resolution?
I got refund chill you will also get it for any help just comment down
I made a booking through agoda website which was of Rs 3064 on 11september2021 i made the payment through the paytm payment bank gateway further i received a message regarding the amount being dedeucted from my acc and the merchant name was ‘Retail Domestic PT Mumbai’
when i checked my booking i saw there was no booking in my name and further on calling agoda team 5 times they say we didn’t get the money and we are not responsible for it forwhich it was agoda app only which directed me to the payment gateway page
Hi Sourabh, please let me know how it got resolved, I faced the same thing today and I’m not able to reach Agoda through any means.
Just drop a wtsapp text on 8950121833 i will help you with it
hey if u can tell me how to get the refund it will b awesome .. i have the same issue
No confirmation received from AGODA.com. money got deducted from credit card. money paid to Retail Domestic PT MUM on 25/9/21. No helpline number, email id found for AGODA. Pl help.
retail domestic PT does not belong to Agoda and seems to be a payment gateway. In your case Agoda used this gateway. I was looking at my credit card statement and found two payments I could not recall. So I googled retail Pt and got to this page. I then called up HDFC bank and they said they dont have merchants name, the HDFC SMS which has the OTP also has retail PT only which is very frustrating. As a last resort I checked my Gmail trash and found that these transactions I did buying Pizza from Dominos. hence it will be good if credit card statements have the merchants name as well apart from the payment gateway.
I have faced the same issue, lost 9K, agoda is now not ready to take ownership of refunding, they state that the merchant has to be contacted and they are not responsible!!!
RETAIL DOMESTIC PT MUMBAI MH IN is the one who got my money now. How do i get it back, has anyone got refunded after facing this issue ?
No confirmation received from AGODA.com. money got deducted from debit card. money paid to Retail Domestic PT MUM on 11/10/21. No helpline number, email id found for AGODA.
This is absolutely frustrating… please help
Hello
I have done a booking in Shirdi at Sai Countey Inn Hotel but haven’t received any booking confirmation yet. No email no msg from agoda. The payment got deducted in the name of Retail Domestic PT Mumbai.
My contact no is +91 9769061777
Email: aidasaniv@gmail.com
Hello
I have done a booking in Shirdi at Sai Country Inn Hotel but haven’t received any booking confirmation yet. No email no msg from agoda. The payment got deducted in the name of Retail Domestic PT Mumbai.
My contact no is +91 9769061777
Email: aidasaniv@gmail.com
I have also faced same issues. I was booking hotel through Agoda.com. Amount was immediately deducted from my account but agoda did not confirm my booking. Hence I complained to my bank call center immediately. Bank official told me it was a suspicious transaction & hence I also blocked by card to avoid any further money loss. As I had lodged immediate complain, the my money was refunded to me in few days.