| Name of Complainant | |
| Date of Complaint | October 16, 2021 |
| Name(s) of companies complained against | Indiabull dhani |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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I got a call from Dhani Agent to Activate my Dhani One Freedom Credit over the Call. I accepted & Activated it. The Dhani Agent informed there will be a time Subscription fee & asked to make that Subscription. I purposely asked her will i have to pay the Subscription fee every month but she informed no for that. Then she informed if i use the Dhani One Freedom Credit by Next month i have to pay the Subscription fee or else it is not applicable . I too Accepted & Started using by Last Month only. But this month i have not used it but they have charged the Subscription fee. Regarding this i have Mailed 4 to 5 times to close my Dhani One Freedom Credit totally. I have a Pending payment for my last months purchase & i am ready to make the payment & close it but they are not responding to my mails properly. So i request you to take action & resolve my issue as soon as possible.
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