Regarding delay in Pickup of after approval of return on 22 october 2018

Name of Complainant Vishal Jain
Date of ComplaintOctober 30, 2018
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Vishal Jain:

I have bought a refrigerator from paytm mall under order number 626244743 on 12 October. When i open the refrigerator there is some dents on upper door of it. Due to this i placed an return request whose approval is done by company on 22 October. Till now there is no pickup done by company since 8 days past. If company doesn’t pick this product on time how will i get my refund & how i place a order of new refrigerator.

 

Please see this matterĀ  and take suitable action because i am continuously calling the company from last 5 -6 days. They always assured me to do the pickup as soon as possible & tell that we highlight your case & proceed to senior department.

Image Uploaded by Vishal Jain:

Regarding delay in Pickup of after approval of return on 22 october 2018

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