Regarding deduction in extra penalty amount

Name of Complainant Saumyadeep Paul
Date of ComplaintJuly 9, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Saumyadeep Paul:

Please accept my request mpokket team, writing this mail in a very severe and worst condition our place Assam (silchar) is badly affected by flood & severe rainfall over the past few days where there is no road as well as rail connectivity, communication is very poor, shortage of drinking water & no electricity for past few days, my only request is to please provide me 30% discount in penalty amount of the total loan so that i can repay the full amount now, it would be a great help if you provide some 30% discount in my total loan amount keeping in mind the above factors, as i am not in a position to repay the full amount ( including full interest) hoping to hear some positive reply as soon as possible. I have written so many mails to them but didn’t received any response from their side , they are just charging extra amount please solve it as soon as possible

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Regarding deduction in extra penalty amount

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