Regarding Change of Plan 40 mbps to 100 mbps

Name of Complainant Akhilesh Kumar
Date of ComplaintNovember 13, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Akhilesh Kumar:

Hi,

I had Airtel Broadband plan of 1299 and I was getting speed of 40 mbps. Now I changed this plan to 999 100 mbps before this Diwali . I called airtel customer care 4 to 5 times since 10 days. They told me that they would change my modem soon in 3 days and I will get speed of 100 mbps but now it has been more than 10 days ,  till now nobody has came to change my modem and still I am getting speed of 40 mbps plan, but my actual plan is of 999 Rs of 100 mbps. I have a job and I am busy everyday and I am tired of calling airtel customer care everyday. Today I have talked to customer care to disconnect my connection because no action has been taken regarding my issue.

Please Needful.

My Registered Nu-9718278916

Airtel Broadband Number-01192525234

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Regarding Change of Plan 40 mbps to 100 mbps

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