Regarding binge service subscription without my consent

Name of Complainant Heera Kumar
Date of ComplaintApril 9, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Heera Kumar:

Dear Sir/Team,
I don’t know that why such a prestigious company like TATA SKY, is indulged in forceful subscription of services like BInGE to its customers without their consent. It has happened with me twice a year.
Amount upto Rs. 250 to Rs.300 has been deducted from my recharge amount automatically without my knowledge.
Also when I tried to get in unsubscribed , then you people have created such a company friendly app that only allows to add service or channel, but if the customer wants to remove the service then we people are unable to do so as the app does not allow.
When I called the customer service, they said there that first you recharge it sir.
Tell me Sir that, why should I recharge ??
Just to pay off for the BiNgE unwillingly ???
Its really inbelievable that it all has been happening at TATA SKY, after I gave the AIRTEL DISH TV.
Such a monopoly the company has made that the customer are bonded to pay even though they are not willing to pay.
All I want is that please –
Get my binge service deactivated
Refund my deducted amount
And this service should get auto started again.

Regards nd Thank u

Heera
RegisteRed mobile – 7654801970
SUB ID – 1427398852
BOX ID – 3177

Image Uploaded by Heera Kumar:

Regarding binge service subscription without my consent

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