Regarding airtel premium

Name of Complainant Ayush garg
Date of ComplaintOctober 31, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Ayush garg:

I had ported into a  Airtel SIM today and recharged of rupees 495 but when I install Airtel extreme app and wynk music ok I did not get any premium membership and here the error show please recharge of rupees 199 then I call in a customer care and they told me you have to reinstall the app I do that but again my issue was not resolved then I call again and then they told me you have to reboot the phone and install the app I also done this but again my issue was not resolved again call in the customer care they told me your problem has been sent to support Airtel TV then I mail to the Airtel support TV and from they are also I did not get any response and until now I am unable to use the Airtel extreme app please tell me what should I do what is my fault I have recharged properly e e after that I am unable to use any premium I hope up you resolve my issue as soon as possible

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Regarding airtel premium

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