| Name of Complainant | |
| Date of Complaint | June 16, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have been an Airtel broadband user for the past 2 years.My plan is of Rs.499.
I pay Rs.3000 for 6 months under ARP (Advance rental plan) for 2 years.
My bill was due in May 2020 but i have not received any bill (till date) on my registered mobile number.
Now I am receiving a message that my monthly rental is Rs.655 and has been changed to “XTREAM FIBER” without my consent.
Even if it has been changed to “XTREAM FIBER” i am not getting any privilege of XTREAM FIBER ie (increased speed & Fiber Modem). And I am not willing to pay a monthly rental of Rs.655 just because your company says so.
FIXED LANDLINE NO.-01140294143
BROADBAND NO.- 7037873136
The employees working in their store are not even helping.
Every time i go there for a query they start telling me about their new introduced plans
Please sort my Problem as soon as possible. It has been quite some time since I have been getting these kinds of problems from your side.
If you are not able to sort this problem out just tell us straight away as i will be happy to switch to “JIO FIBER”.
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