REG DEDUCTION OF RUPEES FROM MY ACCOUNT AND RECHARGE NOT DONE

Name of Complainant PRAMENDRA BHARGAVA
Date of ComplaintApril 2, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by PRAMENDRA BHARGAVA:

I had done a recharge for Rs 599 by airtel app.I had Rs 250 in my wallet and rest I had debited from my credit card but recharge not done and my rupees had been debited from my account.why was the recharge not done and where is my money gone in this process.pls send my money back to my credit card of failed transaction. txn of INR 349.00 at HTTPS WWW AIRTEL IN BANK ALERT: You’ve spent Rs.349.00  on CREDIT Card  at AIRTEL3091196 on 2020-03-29:09:35:11.pls see this matter and revert me back as soon as possible on my number

9919268705.
And on airtel app there is showing no transaction of rs 349 pls look into it.
Aa on dated 02.04.2020 no credit of rs 349 in my hdfc credit card .
Psl look as 5 days gone in this process by airtel

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REG DEDUCTION OF RUPEES FROM MY ACCOUNT AND RECHARGE NOT DONE

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