Refusal to honor their offer

Name of Complainant Rajiv
Date of ComplaintFebruary 14, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajiv:

I have a broadband connection. On January 28th, I called the customer service to ask for a lower package. I was told that they can give a Rs 100/- off lifetime offer. My January bill does not show any such discount. I called to inquire and was told that Airtel decided to withdraw the offer on Feb 1 on a retrospective basis.

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Refusal to honor their offer

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