Name of Complainant	Mohd Umar Khan
Date of Complaint	February 5, 2023
Name(s) of companies complained against	Amazon
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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I bought a Galaxy S22 (refurbished) from Amazon. They assure that all components are original which I believed. But my phone has started lagging like a cheap phone. I ran some tests and found out that my phone is scoring low in every area of performance as compared to the same device that other people have. The performance gap is huge. Also the memory device they have used is from an older generation which is very slow.

I am attaching a screenshot of my score on the benchmark test. The average score for this device is around 89 lacs but i am not even getting 68 lacs.

Also the device is supposed to have ufs 3.x but as you can see in screenshot it has ufs 2.x which is used in cheap phones.

Image Uploaded by Mohd Umar Khan: