Refunding cash

Name of Complainant Fathima Masoona
Date of ComplaintMay 22, 2024
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Fathima Masoona:

I got call from Smytten office says that I’m a 5 participant winner so I can choose a product so I choose I phone 14 128 gb and also there so may other gift products like laptop and tv. And they asked many questions and they told me to purchase upto 5000 and I put the product in cart because they said to me to do it . Then I receive their call they says to pay through the bank account number they gave and I paid. Then they tell me to gave tax to phone that they giving by gift and it’s 16799.9 but I mistakely put 15799.9 and they tell me to pay 9999 so they can return the amount but I said I don’t have that much cash in account so return my fund but they didnt. I have proof for this.

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