Refund Yet to be Received

Name of Complainant Ashish Banthia
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashish Banthia:

I booked a ticket from travolook.in but right after booking, the ticket got cancelled from their end. They have sent an email stating they will refund the amount in 15 days, but since then it has been close to 2 months, yet refund is to be processed. Every time we call, they ask us to wait for another 5-7 days. The agents Ms. Pooja Tomar and Ms. Jyoti Kumari are just making the customers roam here and there and no professionalism on the call and when they do not have any answers, they simply disconnect the call. Please help in getting my refund

Image Uploaded by Ashish Banthia:

Refund Yet to be Received

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