Refund to Zomato wallet with deadline to use than to my account

Name of Complainant Madhuri
Date of ComplaintMarch 22, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Madhuri:

received wrong order to which Zomato has to pay back money, when I complained on Zomato chat they reviewed and told they will refund money to Zomato wallet with validity of a month.

It is my money they are giving refund not some bonus points to keep restrictions.

Money refund should come to my account, it is my hard earned money, I will use it the way I need. Who is Zomato to place restrictions withholding my money with them.

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Order from Shahi Family Restaurant.

Placed on 21st Mar at 10:45 AM.

#1559271099

Image Uploaded by Madhuri:

Refund to Zomato wallet with deadline to use than to my account

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