| Name of Complainant | |
| Date of Complaint | March 13, 2026 |
| Name(s) of companies complained against | NOBROKER |
| Category of complaint | Real Estate |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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This email serves as a final notice regarding my unresolved refund request.
From the very beginning—both in my first email and during our initial phone call—I clearly and explicitly stated that I do not consent to any extension or renewal of the service. Despite this, I continue to receive repeated calls attempting to pressure me into extending the service, while my refund request has been completely ignored.
Your continued attempts to contact me for an extension, instead of addressing the refund request already raised, are unprofessional and unacceptable.
To be absolutely clear:
I do not authorize any extension or renewal of the service.
I require an immediate update and processing of my refund.
I expect written confirmation of the refund status without further delay.
Hi Guru, Bhasha and Mr Jagan,
This message serves as a formal notice regarding the pending refund that was promised but has still not been processed.
It has now been more than 4 days since the last communication from your team, and despite repeated follow-ups, there has been absolutely no update regarding the refund status. This level of silence and lack of accountability is extremely unprofessional and unacceptable from a company like NoBroker.
Additionally, Mr. Jagan, who was previously handling the matter, has completely stopped responding and has effectively disappeared from communication. This behaviour raises serious concerns about your company’s customer service standards and commitment to resolving customer issues.
Please treat this message as a final request for immediate clarification and refund processing. If the refund is not completed or a clear written confirmation is not provided within 24 hours, I will be left with no option but to initiate formal action, including filing complaints through the appropriate legal and consumer protection channels.
I sincerely hope this matter can be resolved promptly without the need for escalation. However, if necessary, I am fully prepared to pursue the legal route to recover my money and report this matter to the relevant authorities.
Kindly provide an immediate update.
Sumit Maheshwari
On Fri, Mar 6, 2026 at 5:49 PM Guru Indreswara Reddy k wrote:
+Jagan V kindly rise refund ticket
On Fri, Mar 6, 2026 at 11:16 PM Sumit Maheswari wrote:
Dear BHASHA, GURU and JAGAN and the whole NOBROKER TEAM,
This email serves as a final notice regarding my unresolved refund request.
From the very beginning—both in my first email and during our initial phone call—I clearly and explicitly stated that I do not consent to any extension or renewal of the service. Despite this, I continue to receive repeated calls attempting to pressure me into extending the service, while my refund request has been completely ignored.
Your continued attempts to contact me for an extension, instead of addressing the refund request already raised, are unprofessional and unacceptable.
To be absolutely clear:
I do not authorize any extension or renewal of the service.
I require an immediate update and processing of my refund.
I expect written confirmation of the refund status without further delay.
If I do not receive a clear response and confirmation within 48 hours, I will proceed with formal escalation, including filing complaints with the relevant consumer protection authorities and initiating a payment dispute/chargeback with my bank or card provider. I will also document the repeated calls and lack of response as part of the complaint.
Please treat this matter with the seriousness it requires and confirm the refund processing immediately.
Sincerely,
Sumit
On Thu, Feb 26, 2026 at 4:32 PM Sumit Maheswari wrote:
Hi Team,
This is extremely disappointing.
It has now been more than 4 days, and I have not received a single proper response from anyone marked in this email. Jagan has neither responded to my emails nor returned my calls. This is completely unacceptable and reflects very poorly on your client service standards.
When the package was being sold to me, I was receiving calls every 15 minutes. However, now that I am requesting a refund and need support, there has been absolute silence. Is this the level of service NoBroker provides to its customers after payment is made?
None of the members marked in this email seem bothered to even acknowledge the issue. This kind of unresponsiveness is unprofessional and highly frustrating.
I demand an immediate update on my refund status and a clear timeline for resolution. If I do not receive a response promptly, I will have no option but to escalate this matter to higher authorities and explore further action.
Expecting an urgent response.
Regards
On Tue, Feb 24, 2026 at 11:50 AM Sumit Maheswari wrote:
Hi Team,
It has been over 24 hours since my last email, and I have not yet received a response.
I kindly request you to please look into the matter at the earliest and process my refund as soon as possible. I would appreciate an update on the status.
Thank you for your prompt attention to this matter.
@Jagan V Can you please give me a call.
Thanks
On Mon, Feb 23, 2026 at 11:49 AM Sumit Maheswari wrote:
Hi Bhasha,
Hope you are doing well.
In regards to the trail mail and Plan Fee – 22,499/-, request you to please initiate the refund as it has been 60 days and no tenants has been finalised from No broker.
Please respond and process the refund at your earliest.
Thanks & Regards,
Sumit
On Wed, Dec 24, 2025 at 3:05 PM Sumit Maheswari wrote:
Hi Bhasha,
I had made the payment for 22499. Request you to please proceed further.
Thanks & Regards
Sumit Maheshwari,
Ph:+91-9339146489/25218621
Mail ID:sumit.maheswari@gmail.com
____________________________________
It’s upto you!
On Wed, 24 Dec 2025 at 12:57 PM, Bhasha D wrote:
Dear sir,
Greetings from the NoBroker Property Management Team!
We’re delighted to introduce our Comprehensive Property Management Premium Service, a complete end-to-end solution designed to make property ownership entirely stress-free. With our expert management, your property remains well-maintained, tenanted, and profitable — without you having to lift a finger.
Our Premium Property Management Services Include:
End-to-End Property Management
Professional Property Photo Shoot
Premium Property Listing
Social Media Promotion
Dedicated Telephonic Relationship Manager
Field Relationship Manager
Verified Tenants with Criminal Court Verification (CCV)
On-Time Rent Collection and Transfer
Free Rent Agreement Preparation
Periodic Maintenance Support
4 Property Inspections Per Year
Key Terms & ConditionsBetween NoBroker and Owner
NoBroker will provide lifetime property management services (as per the chosen plan).
Assistance in tenant search, screening, and finalization.
Monthly rent will be collected and deposited into the owner’s account after an 8% management fee deduction.( from tenant ) Nobroker will add 8% on top of actual rent amount and rent out the property.
Tenant’s security deposit will be deposited into the owner’s account.
Quarterly inspection reports will be shared with the owner.
Tenant CCV reports will be provided; police verification assistance on request.
Rent (net of fee) will be transferred by the 10th of every month; delay attracts ₹50/day.
6-month security deposit from tenant: 5 months to owner, 1 months retained by NoBroker to manage early exits.
Between Owner and Tenant
NoBroker will act as the authorized representative for rent and deposit collection.
6-month lock-in period; early exit incurs 1 month rent deduction from the deposit.
15 days’ token amount adjusted toward total deposit.
11-month rental agreement between tenant and NoBroker; renewals mutually decided.
Negative CCV report results in 2-month deposit forfeiture; tenant to vacate within 1 day.
Monthly rent due by the 5th; late payments charged ₹100/day.
Tenant responsible for damages, utilities, and society fees.
1-month rent deducted from tenant’s deposit for next-tenant readiness.
Either party may terminate with 1-month notice post lock-in.
Agreement effective from move-in date or agreement date, whichever is later.
Refund Conditions (Plan Fee – 22,499/-)
A full refund of ₹22,499/- is applicable under any of the following:
NoBroker is unable to finalize a tenant within 60 days.
Owner finds a tenant independently within plan validity and provides a valid Rental Agreement (matching tenant type, BHK, sq. ft., rent, and deposit).
Owner finalizes a tenant before NoBroker and provides a valid Rental Agreement.
Note: Apart from the above, there are no hidden conditions for refunds.
Plan Charges
One-Time Fee For Life-Time Services : ₹22,499/- (Inclusive of all services listed above)
We are committed to managing your property with the highest level of efficiency, transparency, and professionalism, ensuring you enjoy complete peace of mind.
