Refund & service

Name of Complainant Sandra
Date of ComplaintDecember 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sandra:

I had ordered a product on 1st Nov 2022, was returned on 5th Nov, I’m still waiting for refund.
I had called many many times, no resolutions but lies, they also talk rudely, disconnect calls & not callback.
I need this to be actioned,
Even a product I returned yesterday, they are not ok initiating refund to my account, but to their pay account.
To use it to buy other things.
I need my money back,
& frustrations, time waste calling them, disrespect when they disconnect calls.
I’m done, I need it to be taken further.

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Refund & service

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