| Name of Complainant | |
| Date of Complaint | March 28, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Sir/Madam
With respect i purchased a smart watch on 11 Feb 2021, unfortunately it was a different product so I coll customer Care Executive for the redressal of this issue. Since then more than a month has passed they have failed to refund my amount as well as failed to pick up the product. Whenever I call Executives for this problems one Executive tells one thing and others say something else. Then they transferred their calls to TL but they also failed to redress my issue. I have attached a screenshot of the mails I received from there side for this. They are creating pickups only and i talked to Manager of delivery center they said that they are not sending us email regarding this pickup so that’s why we are unable to pick up your product
Hope my problem will get solved
Order No # 408-4009155-9219565
Name Wasim Shafi
Address: Sriangar Municipal Corporation Karan Nagar
Pincode: 190001
Image Uploaded by Wasim shafi bhat:
