| Name of Complainant | |
| Date of Complaint | May 16, 2024 |
| Name(s) of companies complained against | Lenskart solutions pvt ltd |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
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ordered three glasses from lenskart. All the three frames had issues for which we sought replacement. The lenskart executive replaced all the three products. Out of which two frames still had issues. We requested for refund. One product was returned, however for one product, i was denied return. On enquiry I got to know that the executive has not updated on the website about the replacement and therefore, return is not happening.
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