Refund promised hasn’t been provided yet

Name of Complainant Ranjit Shankar
Date of ComplaintJune 18, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Ranjit Shankar:

Hello,

My Jio service ID is – 299344649420.

I have been trying to contact Jio Giga fiber for the past 2 months now and all I recieve are generic responses from their email team. The sales agent (Mr. Balaji Kode) updated his number as my registered mobile number and because of that I can’t even contact their customer care via phone.

I was promised on email, a refund of Rs. 4500 on May 2nd by Email agent, Abhijit Jayakumar. I also received confirmation on June 11th.

Image Uploaded by Ranjit Shankar:

Refund promised hasn’t been provided yet

Leave a Reply

Your email address will not be published. Required fields are marked *