Name of Complainant	BIRENDRA KUMAR YADAV
Date of Complaint	June 21, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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i had paid 6500 rupees almost in April month to upgrade my broadband speed . But airtel didn’t increase the speed even after following the the instructions shown in airtel app. But they deducted the whole amount required for increasing speed .

Now airtel customer care are neither replying for my more than 20 mails send to them nor they are reachable with their helpline number . Also their airtel app supports page doesn’t function .

I had just received a mail last mont saying there is some 3300 rupees as extra amount . When I asked them to return it they are said it will be adjusted in next bill cycle which will come after 5 month’s .

Now they are no ways returning my money and it is blocked .

Please help

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