Refund Pending

Name of Complainant Samrat Choudhury
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Samrat Choudhury:

Booking reference No: REF529694880

I am sorry to say their customer service is one of the worst I have ever encountered. I booked a flight on 17th Nov and paid Rs. 6289 which was immediately canceled by travolook post ticket confirmation. The money was supposed to be refunded by 10-15 days according to the mail.

Today is 6th of dec, they haven’t even initiated the refund.Have wasted 4-5 hrs on multiple days to connect with your customer service. Everytime they take my details they disconnect the call deliberately. Don’t even get a callback.

I want them to Initiate my refund immediately and want my money back

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