Refund or replacement

Name of Complainant Himani Mehta
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Himani Mehta:

I had ordered a laptop battery from amazon, entrusting the site as a quality outlet for the needed products. The battery under warranty period was damaged and i wanted a replacement for the same. Amazon provided me with the further steps to how to claim the warranty, But the manufacturer for the given company was a fraud and there was no contact details for the same. i claimed my customer service for this and was told to provide with the needed documents for the further investigation. I provided the needed docuents in December and january both. And while contacting through customer servie for my replacement or refund for the product I was not shown any progresssssssssss. And was listening the same thing about the product again and again without any further progressssss. and it has been two months since then.

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