Name of Complainant	Mohammed Tausif
Date of Complaint	March 18, 2023
Name(s) of companies complained against	Flipkart
Category of complaint	Medical
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

I ordered one product from Flipkart on February 15, 2023, and it arrived on February 19, 2023.
I opened this product and found it to be damaged. At that time, I called customer care to share the information, and a Flipkart employee raised the ticket for pickup and return. On the 21st of February 2023, an eKart customer picked up the package, and I received confirmation via text message, at which point I noticed in Flipkart that my return request had been cancelled. I continuously called customer care for a product refund or to give me my ordered product. Every customer filled out the details and gave me a date. Today is Day 32, but still I am not receiving any calls from the seller or receiving the money or product.
I attached the text message and Flipkart screenshot.
Refund ID: 12302736745733317202
PickupID: AWB5268169957394
I request that you kindly help me with it.

Image Uploaded by Mohammed Tausif: