Refund on my air ticket – Reference No. : REF316368849

Name of Complainant Geetha Vijayanand
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Geetha Vijayanand:

I tried booking my tickets with Travolook by 19th Aug 2021 & due to some technical difficulties, they were unable to process my tickets and I got a booking cancelled mail in few minutes.

I was suppose to get my refund within 7 to 10 working days, so ideally I should have got my payment latest by 2nd Sept 2021. But i didnt receive my payment yet.

I called up their customer support team today & checked for my refund. Where i am given an update stating it will take 10 more days to process my payment. This is ridiculous

Image Uploaded by Geetha Vijayanand:

Refund on my air ticket – Reference No. : REF316368849

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