This is regarding the trip of Ricken Jain and Advocate Sanjana Jain. I would like to have a clarification on the below reply given by the team regarding the rejection of refund.

How can a Rs.3,10,000 package be compensated by paying for 3 nights which costs only Rs.38,000?

We had asked the team to book for us and told them we would come back and pay the amount as it was not possible for us to make an international booking.pls talk to Mr.Vishal regarding the same.

Before leaving from India, we had asked Mr.Vishal to change the dates or the countries due to the corona virus but we were assured by Ms.Shaurya Chavan that we can safely travel, and if any issue arises in future,necessary changes will be made.

But when asked for changes after leaving India and completing our travel in the first country i.e. Switzerland, there was no proper ans from your team which made us come back on our own.

Even India had declared that any traveller entering India after 15th march wont be allowed inside India due to lockdown imposed.

Our original trip was for 20 days ending 24th March. So it was necesaary for us to fly back and also Spain and France had a big breakout of Covid-19 cases during those particular days of our travel.

We need the refund at the earliest. We have the trail mail in which they had mentioned it was safe to travel which was actually not and that they take the whole responsibility.

So we are not concerned what hotel replies you bcoz we have booked it throgh MMT and were assured of the changes.

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