| Name of Complainant | |
| Date of Complaint | January 23, 2024 |
| Name(s) of companies complained against | Vi |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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Respected sir, Date : 23/01/2024
I hope this letter finds you in good health. I am writing this letter to bring to your attention the extremely unsatisfactory and distressing experience I have had with Park Priviera Holiday and its employees, specifically Mr. Ravi, Mr. Nikunj, and Miss Kiran.
I had availed of the services of Park Priviera Holiday by making a payment of Rs. 55,000 for a holiday package. However, the services provided by the company and the behaviour of its employees have been highly disappointing.
I would like to highlight the following grievances:
Lack of Communication:
Despite repeated attempts, I have not received any calls from the company regarding my concerns. Moreover, my calls have been intentionally blocked, preventing me from reaching out for assistance.
Unprofessional Email Responses:
The responses to my emails have been inadequate and unprofessional, lacking the necessary information and resolution to address my concerns.
False Commitments: Mr. Ravi, Mr. Nikunj, and Miss Kiran have consistently provided fake commitments, making promises that were not fulfilled. This has led to a loss of trust in the company’s services. Mental Harassment:
As a blood pressure & diabetic patient, the mental harassment caused by the company’s lack of proper service and the Constant evasion of my calls has significantly increased my stress levels, adversely affecting my health.
In light of the above, I kindly request the intervention of the Consumer Court to address this matter urgently. I am seeking a full refund of the amount of Rs. 88,000, as the company has failed to deliver the promised services and has caused me considerable mental distress.
I have attached copies of relevant documents, including payment receipts, email correspondence, and any other supporting evidence for your reference.
I trust that the Consumer Court will investigate this matter thoroughly and take appropriate action to rectify the situation. I am hopeful that you will ensure justice is served and that such unethical practices are curtailed to protect the rights of consumers.
Thank you for your prompt attention to this matter.
FROM : SIKANDAR I VAHORA
41, UMARI NAGAR SOCIETY, NEAR BHALEJ OVER BRIDGE,
AT & POST : ANAND, DIST : ANAND, STATE : GUJARAT
PIN : 388001
MOB : 9879130656
Park Priviera Holiday Member Id Number : CLPRKPV5884
