| Name of Complainant | |
| Date of Complaint | April 24, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Sir,
This is in continuation of my previous mail dated on march I have raised a query of discontinue of my Airtel Landline 0120-4163031 on which I have got a call as well that we will reimbursed your Rs.4262.00 by deducting the bill of Jan, Feb, March 2020. But nothing has been done after that and today i.e. 24 April,2020.. I have receive a call that we will reimbursed amount of Rs. 3743.00
Sir, there is no point of deducting the April bill when we have categorically told to discontinue in march itself. Ideally I should have been disconnect in march itself when we have already mailed about it in 1st week of march and we are continuously following up since then. On a contrary April bill has also added inspite of following up from March itself. I belive that since we have deposit the extra amount for the yearly plan airtel is trying to exhaust that money by not redressing my Greviance since March.
Sir, it is extremely unethical and against the compliance being a loyal customer for 10+yrs I don’t
Expect this kind of callous attitude and is extreley disappointed with the service.
Kindly look into this matter on Priority basis and kindly disconnect my connection and refund my Rs.5261.
Here is the last conversation with Ceet.fsl@airtelworld.com for disconnection and Refund details as follows :—-
Cancelled cheque 01204163031
From: Ankur Singhal <singhalankur@rediffmail.com> on Sun, 01 Mar 2020 13:47:28
FOR YOUR REFERENCE, I AM ATTACHING THE RECEIPT OF DEPOSITED RS.5261.00 AND REMAINING BALANCE IN MY ACCOUNT IN AIRTEL APP..
Thanks,
Pradeep Kumar
9810589086
