Refund of prepaid recharge made on wrong mobile number.

Name of Complainant Jyothi
Date of ComplaintMay 11, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jyothi:

Hi Sir,

I’m the old customer of Airtel and my number is 9535750138 .
Today when  I was trying to recharge on prepaid number 9980308968 (which is my father number) through Airtel app accidentally I have recharged to the wrong persons 9980308938 mobile number.
Now I’m requesting to reverse/refund the recharge amount made on wrong persons mobile 9980308938 number. So that I can again recharge to the right mobile number.
It’s a suggestion that Airtel app should have option to reverse the payment amount whenever recharge happens to the wrong persons mobile number.
Regards,
Jyothi
9535750138

Image Uploaded by Jyothi:

Refund of prepaid recharge made on wrong mobile number.

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