| Name of Complainant | |
| Date of Complaint | September 2, 2019 |
| Name(s) of companies complained against | OYO ROOMS |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Respected sir, i have booked one room through OYO app and paid money also on same day. when i was reached that hotel with my family, the hotel is opposite of BAR & Restaurant. The hotel management also suggested that it is not suitable for family members. Immediately, i have cancelled that room.
after cancellation, i called to OYO team regarding that matter and asked my money. But, they simply said money will not refund as for OYO policy. I shocked their answer. please help.
Booking ID: SECH3549
Check-In – 31st Aug’19
Check-Out – 1st Sep’19
BOOKING STATUS – CANCELLED,
My registered phone number: 9985247447
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