| Name of Complainant | |
| Date of Complaint | August 7, 2022 |
| Name(s) of companies complained against | Spicejet |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Sir,
I have booked tickets(Details given below) by Spicejet through IRCTC. As the Flights rescheduled, i had to cancel my tickets and rebooked ticket by other airlines. It is very disheartening for me, after one month of cancellation of my flight tickets. I hadnt received Flight ticket Refund, despite calling spicejet customer care regularly. There is no help. I have paid the tickets from credit card. As you know in the month end, I had to repay the bills. Due to your inefficient customer service or something I have to burn my pockets. Spicejet customer care can’t take my request to send the refund confirmation mail (required for mailing IRCTC that spicejet has refunded) to me. I have to run around Spicejet and IRCTC for my refund. Please advise how many days I have to wait for my refund. It seems that Spicejet is looting people like me. Is there any provision i can take up the case for escalation. The amount of ticket fares totals about 35000/- which is not a small amount. Kindly notify me for further action.
