Refund of flight cancellations by airlines during covid lockdown

Name of Complainant Paromita Ghosh
Date of ComplaintOctober 12, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Paromita Ghosh:

MakeMyTrip is not providing refund for the flights cancelled by airlines due to Covid restrictions.

After contacting airlines it informed me that i need to contact MMT.

The  customer care has been automated and its very difficult to reach out to them. Ticket PNR is 7MRXT0 and booking ID is NF28114253140420

Image Uploaded by Paromita Ghosh:

Refund of flight cancellations by airlines during covid lockdown

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