refund of fail transition

Name of Complainant mayank
Date of ComplaintJuly 15, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by mayank:

This mail is regarding one of my transition which i did on 11-07-2022 to submit free for someone related to my friend but due to site issue the transition got failed but the amount got deducted through my account and now my HDFC bank is asking your bank details so that they can return my amount ..i request you to please provide your bank details so that i can get my money back . I am hoping for positive response
The scree shoot for transition which got failed from your site only
please help me to get my money back

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