| Name of Complainant | |
| Date of Complaint | December 14, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Customer id: 08041248244_kk
- Airtel had given an incentive to switch to Xtream fibrenet for our broadband in October – a free Xstream set top box for our TV with a refundable deposit of Rs 1500. Paid it on 26th Oct. But changed our mind about installing it as we would have lost out on our yearly subscription. Requests for a refund of our money are unsuccessful for a month now. Pointless assurances of – our team is working on it/will be resolved in 72 hours etc – each time we send a reminder. We want a refund at the earliest and our money back.
