Refund of amount transferred in Airtel wallet

Name of Complainant V. Prakash
Date of ComplaintOctober 10, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by V. Prakash:

On 1st October my daughter opened an account in Airtel wallet (5471 1510 6315 8307) and transferred an amount ofRs. 399/ for availing the data pack offer against id # 181001259121. Unfortunately the transaction was failed and she recharged the same pack from other source.The purpose of wallet seized here. I asked the customer care about the proceedings to get back the amount. I was informed the amount would be refunded in 7 working days. I checked today in my bank but not yet refunded. Hence this petition. Please expedite this issue.
Thanks & regards

Image Uploaded by V. Prakash:

Refund of amount transferred in Airtel wallet

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