Refund of Air India Flight Ticket

Name of Complainant Kumari Kanchan
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Kumari Kanchan:

Name of agent : Paytm
Ticket Number : YC8XP
Flight number : AI 824 AI409
Flight Date : 24-04-2021
Sector booked/travelled : Baroda to Patna
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Ticket was cancelled by the Air India Airlines & confirmed vide email id bdq.apt@airindia.in (Vadodara Air India office) with subject Nil cancellation full refund in order on 16.04.2021@2:41 pm. Request lodged with Paytm with reference no.190754636, but even after 5 months, refund not credited.

Image Uploaded by Kumari Kanchan:

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